Terms & Conditions

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Welcome to Cloudnex Technologies Services. By accessing or using our website, services, training programs, or other offerings, you agree to comply with and be bound by the following Terms & Conditions.

1. About Our Services

Cloudnex Technologies Services provides IT services, software development, website and mobile application development, digital marketing, technical support, education and training, and related technology solutions.

The scope, pricing, timelines, and deliverables of individual services may vary depending on the project or program selected by the customer or student.

2. Website Usage

Users agree to use this website only for lawful purposes. You must not:

  • Use the website for any unlawful or fraudulent activity.
  • Attempt to gain unauthorized access to our systems or data.
  • Copy, reproduce, or distribute website content without permission.
  • Introduce viruses, malware, or other harmful material.
  • Interfere with the security or normal operation of the website.

3. Training & Education Programs

Training programs are subject to the specific course structure, eligibility requirements, duration, fees, and schedules communicated at the time of enrollment.

Cloudnex Technologies Services may update course content, trainers, schedules, technologies, or delivery methods when reasonably required.

Completion of a training program does not automatically guarantee employment or placement unless a specific written commitment states otherwise.

4. Fees & Payments

All applicable fees must be paid according to the payment schedule communicated for the selected service or training program.

Fees, taxes, payment terms, cancellation conditions, and refund eligibility may vary depending on the service or program.

Any applicable taxes, third-party charges, hosting charges, domain charges, software licensing fees, advertising budgets, or other external costs will be communicated separately where applicable.

5. Project Development Services

For software, website, mobile application, e-commerce, CRM, or other development projects:

  • Project requirements should be confirmed before development begins.
  • Changes to approved requirements may result in additional charges or revised timelines.
  • Clients are responsible for providing accurate content, credentials, documents, images, and other required materials.
  • Project timelines may depend on the timely availability of required information and approvals.
  • Third-party services, platforms, APIs, hosting providers, and software may be subject to their own terms and availability.

6. Intellectual Property

Unless otherwise agreed in writing, all proprietary materials, methodologies, branding, software components, designs, documentation, and content belonging to Cloudnex Technologies Services remain the property of Cloudnex Technologies Services.

Client-specific intellectual property rights will be governed by the applicable project agreement or written contract.

Users may not reproduce, resell, distribute, or commercially exploit proprietary materials without prior written authorization.

7. Third-Party Services

Some services may depend on third-party platforms, software, hosting providers, payment gateways, advertising platforms, APIs, or other external services.

Cloudnex Technologies Services is not responsible for interruptions, policy changes, technical failures, pricing changes, or other issues caused by third-party providers.

8. Payments & Refunds

Refunds, cancellations, and payment reversals will be handled according to the applicable service agreement, invoice, enrollment terms, or written refund policy.

Where a service has already been delivered, initiated, customized, or substantially completed, refund eligibility may be limited according to the applicable terms.

9. Service Availability

We make reasonable efforts to maintain the availability and quality of our services and website. However, temporary interruptions may occur due to maintenance, technical issues, internet connectivity, hosting problems, or circumstances beyond our reasonable control.

10. Limitation of Liability

Cloudnex Technologies Services will make reasonable efforts to provide services as agreed. However, we shall not be liable for indirect, incidental, consequential, or business losses arising from circumstances beyond our reasonable control.

For project-specific services, liability and remedies may also be governed by the applicable written agreement.

11. Privacy

Personal information submitted through our website or services will be handled in accordance with our Privacy Policy.

Users should review the Privacy Policy to understand how information may be collected, used, stored, and protected.

12. Confidentiality

Both parties may receive confidential information during the course of a business relationship. Such information should not be disclosed to unauthorized third parties except where required by law or agreed upon in writing.

13. Changes to Terms

Cloudnex Technologies Services reserves the right to modify these Terms & Conditions when necessary. Updated terms will be published on this website with the revised effective date.

Continued use of our website or services after such changes may constitute acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to any separate written agreement between the parties.